Shipping policy
Thank you for choosing Apexlord. We are dedicated to ensuring that your orders reach you on time and in perfect condition. Below are the details of our shipping policy:
Shipping Coverage
We currently ship only within India.
Shipping Timeframe
- Orders are typically processed and dispatched within 1-2 business days of confirmation.
- Delivery time is 7 business days from the date of dispatch.
Shipping Charges
- Standard shipping charges apply based on the weight and size of the order. Shipping costs will be calculated and displayed at checkout.
- Free shipping may be offered on orders exceeding a specified amount (details will be provided during promotions or at checkout).
Order Tracking
- Once your order is shipped, you will receive an email with the tracking details.
- You can track your order using the tracking number provided.
Address Accuracy
- Please ensure that you provide accurate and complete shipping details at the time of checkout.
- Apexlord is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Delays and Issues
- While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, natural disasters, or logistical challenges may cause delays.
- If your order is delayed or has not arrived within the expected timeframe, please contact us at apexlordindia@gmail.com
Return & Exchange Policy
No Returns
- All sales are final. We do not offer returns or refunds once an order is placed.
- We encourage customers to check size guides and product details before purchasing.
- Exchange Policy
We offer a 72-hour exchange window from the date of delivery. If you receive a wrong size or a defective item, you can request an exchange.
Eligibility for Exchange
- The item must be unused, unwashed, and in its original condition with all tags and packaging intact.
- Exchanges are only allowed for size issues or defective products.
- Only one exchange pre-order is permitted.
Contact Us
For any questions or assistance regarding shipping, please reach out to us:
- Email: apexlordindia@gmail.com
Thank you for shopping with Apexlord. We appreciate your trust in us to deliver quality products right to your doorstep.